Refund policy

Written authorization is required from Seller prior to any return shipment, which may be granted or denied by Seller in its sole discretion. In certain circumstances, no more than ten percent (10%) of any one item may be eligible for return.

Custom-tinted colors, special orders, or limited-shelf-life materials are not returnable under any circumstances.

Authorized returns must be shipped using the carrier selected by Seller and routed to the location of Seller's choice. Buyer is responsible for all freight charges associated with any return. Returns must be shipped in their original unopened cartons.

A minimum twenty-five percent (25%) restocking fee will be charged on all authorized returns.

Obsolete, discontinued, and/or merchandise over six (6) months old from date of original shipment is not eligible for return in any instance. Likewise, excess Product due to Buyer's overestimate of requirements or need is not subject to return.